Purchases and installation
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iReal Pro on multiple devices and platforms
iReal Pro is a one-time purchase, with no subscription and free updates. The iOS, Android, Mac, and Windows versions are separate products, ...
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Transfer iReal Pro between iPhone and iPad
iPhone and iPad share one App Store purchase. As long as both devices use the same Apple Account, you can download iReal Pro on each of them...
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License transfer between Android, iPhone/iPad or Mac
We cannot transfer iReal Pro between the Android, iOS, Mac, and Windows versions. Each store, Google Play, Amazon, the Microsoft Store, and ...
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Transfer iReal Pro from Android to Android
Your Google Play purchase covers all your Android devices. As long as they use the same Google account, you do not pay again to install iRea...
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Transfer iReal Pro purchase between Mac and iPhone/iPad
The Mac and iPhone/iPad versions of iReal Pro are separate products, each built for its own platform and sold through Apple's two separate s...
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Install macOS version on new computer
To put iReal Pro on a new or replacement Mac, use the store you bought it from. From the Mac App Store, sign in with the same Apple Account ...
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Transfer purchase to new Apple Account
Contact Apple Support to move a purchase to a different Apple Account. We have no access to Apple Accounts or billing.
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App Store (iOS) vs Mac App Store (macOS)
The App Store (iPhone and iPad) and the Mac App Store are two separate stores that Apple does not connect, so the iOS app and the Mac app ar...
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Use iReal Pro and your style packs on all your iOS devices
With one purchase you can use iReal Pro, and any backing-track style packs you bought, on all your iPhones and iPads. Sign in with the same ...
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Use iReal Pro and your style packs on all your Android devices
One Google Play purchase covers all your Android devices. Sign in with the same Google account and install iReal Pro on each phone or tablet...
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Family Sharing
Mac, iOS purchase from Apple App storesMac (direct purchase from our website)AndroidAmazon FireWindows Mac, iOS, purchased from Apple App St...
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Discount
Whilst we believe our most loyal users should be rewarded, unfortunately at this time, neither the Apple App Store nor the Google Play Store...
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Troubleshooting - "Could not verify license" error message
You need internet connection the first few times when you open iReal Pro so Google Play can verify your purchase. After a week it will check...
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Refund
Contact Apple Support for a refund. We have no access to Apple Accounts or billing, so we cannot issue one ourselves.
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Purchase more backing track styles
iReal Pro includes 50 accompaniment styles. Three optional style packs add more: Blues (12 styles), Brazilian (11), and Salsa (17). With all...
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Gift the app
First, check that the recipient's device meets iReal Pro's minimum requirements. iPhone, iPadOpen iReal Pro in the App Store on your iP...
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Discount for educational institutions
We offer a 50% discount for educational institutions on the iPhone/iPad & Mac versions of iReal Pro via Apple School Manager and on the ...
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Redeem Google code
Follow Google's instructions for redeeming a Play Store code.
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Troubleshooting - Compatibility issue
In case you get the following error message: "Your device isn't compatible with this version"Try these steps:1. Clear the Playstore Cache&nb...
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Minimum requirements to install iReal Pro
iReal Pro is a one-time purchase with no subscription, and every update is free. Each platform, iOS, Android, Mac, and Windows, is a separat...
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Refund
Contact Google Play Support for a refund. We have limited access to billing, so we cannot issue one ourselves. If you bought the app in...
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Compatibility with Chromebooks
iReal Pro is an Android app, so you buy and install it from the Google Play Store on your Chromebook, except on some older models. Google's ...
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Install iReal Pro on an iPhone or iPad with older iOS
You can install iReal Pro on an older iPhone or iPad, even below the current minimum iOS, as long as the app is in your Apple Account's purc...
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Purchases in Russia
Google's current policy blocks downloads and updates of paid apps in Russia. See Google's announcement. Send us a message with the emai...
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Amazon AppStore
The Amazon Appstore runs only on Fire devices, so you can buy iReal Pro from Amazon if you have a Fire tablet. It no longer works inside And...
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Buy iReal Pro for Mac directly from us
Check the specifications first, then buy the Mac version with the Mac direct purchase link.The optional Blues, Brazilian, and Salsa style pa...
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Refund for purchases via Paddle
We offer a 14-day refund period from the date of purchase, for first-time purchases of iReal Pro licenses and one-time in-app purchases made...
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Finding your purchase history
If you are not sure which account holds your iReal Pro purchase, check your purchase history in the store: App Store and Mac App Store purch...
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Troubleshooting - "Could not connect" when activating on Windows
The "could not connect" message does not mean your internet is down. It means iReal Pro cannot reach our licensing server, which is almost a...
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Troubleshooting - I can't purchase In-Apps
Here are the possible solutions:- Make sure you are logged in the App Store with the same account you used to purchase the app.- Make sure I...
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Troubleshooting - Mac clean install
Delete other versions of iReal Pro application completely from your computer. If you can open the app, make a backup of your songs befo...
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Troubleshooting - Google Play Store error message
In Application Manager, clear the data and cache for the Play Store and Download Manager.After that, restart your device and try to install ...
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Beta testing
Want to be on the cutting edge? Beta builds let you try new and upcoming features before they are released, and what you report back helps u...
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