Using iReal Pro on multiple devices

Your license entitles you to use iReal Pro on the SAME operating system (OS) on multiple devices.(iOS, macOS & Android are dif...

Transfer iReal Pro between iPhone & iPad

You can download iReal Pro on both iPhone and iPad from the App Store as long as you use the same Apple ID.Open the App Store on your iPhone...

License transfer between Android, iPhone/iPad or Mac

We are unable to offer transfers of iReal Pro between any of the Android, iOS and Mac versions.The Google, iOS and Mac App Stores are each s...

Transfer iReal Pro from Android to Android

As long as the devices use the same Google Play accounts, you do not have to pay again to download iReal Pro to your other Android devices.O...

Transfer iReal Pro purchase between Mac and iPhone/iPad

Unfortunately we have no way to transfer licenses between different platforms so you need to purchase them separately.The Mac App Store and ...

Purchase iReal Pro for older Mac OS X

You can download and purchase the last compatible version of iReal Pro directly from us.Mac OS X 10.6 - 10.12 (Blues and Salsa in-app styles...

Install macOS version on new computer

For macOS 10.13 (High Sierra) or higher:Mac App Store purchase:1. Click on the Apple icon on the top left corner of your screen, then App St...

Transfer purchase to new Apple ID

You need to contact iTunes Support directly about this issue. Unfortunately we don’t have access to Apple IDs and billing.http://www.ap...

iTunes App Store (iOS) vs Mac App Store (macOS)

iTunes App Store sells apps only for iPhone/iPad/iPod. Unfortunately we have no way to transfer licenses since the Mac App Store and th...

In-App purchases for iOS/Android

In-App purchases are only available for iOS 9.3.5 or higher/on Android OS 4.4. or higher and they can't be transferred between any of the di...

Download In-App purchase to iPad/ iPhone

With one purchase, you can download the in-app to all your iOS devices (iPhone, iPad, iPod)There is a "Restore purchases" button in the Stor...

I purchased the Blues/Salsa style pack. Where is it?

The Blues style pack includes 12 Blues accompaniment styles and you can import the Blues playlist from our forum to try your new playback st...

Download In-App purchase to Android phone/tablet

With one purchase, you can download the in-app to all your Android devices (Android phone & tablet)There is a "Restore purchases" button...

In-App purchase for macOS

In-App purchases are only available for macOS 10.13 or higher and due to Apple having 2 separate App Stores (macOS App Store & iOS App S...

iReal Pro in Amazon App Store

Currently we do not sell or support the app in the Amazon App Store.If you previously purchased iReal Pro through Amazon, please email us th...

Family Sharing

Apple (iOS, Mac)iReal Pro is part of Apple's Family Sharing program.You find more info here:What is family sharing?https://support.apple.com...

Discount

Whilst we believe our most loyal users should be rewarded, unfortunately at this time, neither the Apple App Store nor the Google Play Store...

Troubleshooting - "Could not verify license" error message

You need internet connection the first few times when you open iReal Pro so Google Play can verify your purchase. After a week it will check...

Refund

You need to contact iTunes Support directly for a refund.Unfortunately we don’t have access to Apple IDs and billing.http://www.apple.com/su...

Purchase more backing track styles

iReal Pro 6 and higher includes 50 accompaniment styles.The additional Blues styles/Salsa styles can be purchased on devices with iReal Pro ...

iReal Pro on Windows PC

As of now, we have no plans to make a Windows version of iReal Pro.There is an easy way to run the Android version on a PC using e...

Gift the app

For iOS devices (iPhone, iPad, iPod):  On your device, click on this link and follow the steps below: • Tap on the … (or ...

Discount for Educational Institutions

We offer 50% discount for Educational Institutions for the Mac version of iReal Pro when you purchase it directly from us. (minimum 10 licen...

Redeem Google code

Follow these instructions to redeem the Google Play Store code:https://support.google.com/googleplay/answer/3422659?hl=enDon’t forget to mak...

Troubleshooting - Compatibility issue

In case you get the following error message: "Your device isn't compatible with this version"Try these steps:1. Clear the Playstor...

Minimum requirements to install iReal Pro

iOS /App Store/: Latest version of iReal Pro requires iOS 13 or later. App size: approx. 78 MBmacOS /Mac App Store or direct download/: Curr...

Refund

You need to contact Google Play Support directly for a refund.Unfortunately we have limited access to billing.https://support.google.com/goo...

Compatibility with Chromebook

Like any other Android app, you can install iReal Pro from the Google Play Store app on most new Chromebooks.Other information here:https://...

Download to iPhone/iPad with older iOS

In case you purchased the app previously, it should automatically download the last compatible version to your older device (iOS 9.3.5, iOS1...

Install iReal Pro via Bluestacks

In case you log in to BlueStacks and Google Play Store shows the price of the app even though you purchased it already, try these steps that...

Purchases in Russia

Google's current policy blocked paid app's downloads and updates:https://support.google.com/googleplay/android-developer/answer/11950272Plea...