Purchases and installation
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Minimum requirements to install iReal Pro
The minimum operating system iReal Pro needs is listed on each platform's store page, so check there before installing on an older device.&n...
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Buy iReal Pro for Mac directly from us
Check the specifications first, then buy the Mac version with the Mac direct purchase link.The optional Blues, Brazilian, and Salsa style pa...
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Buy more backing track styles
iReal Pro includes 50 backing track styles. Three optional style packs add more: Blues (12 styles), Brazilian (11), and Salsa (17). With all...
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iReal Pro on multiple devices and platforms
iReal Pro is a one-time purchase, with no subscription and free updates. The iOS, Android, Mac, and Windows versions are separate produ...
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Use iReal Pro and your style packs on all your iOS devices
With one purchase you can use iReal Pro, and any backing-track style packs you bought, on all your iPhones and iPads. Sign in with the same ...
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Use iReal Pro and your style packs on all your Android devices
One Google Play purchase covers all your Android devices. Sign in with the same Google account and install iReal Pro on each phone or tablet...
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Family Sharing
Mac, iOS purchase from Apple App storesMac (direct purchase from our website)AndroidAmazon FireWindows Mac, iOS, purchased from Apple App St...
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Transfer purchase to new Apple Account
Contact Apple Support to move a purchase to a different Apple Account. We have no access to Apple Accounts or billing.
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Install macOS version on new computer
To put iReal Pro on a new or replacement Mac, use the store you bought it from. From the Mac App Store, sign in with the same Apple Account ...
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Install iReal Pro on an iPhone or iPad with older iOS
You can install iReal Pro on an older iPhone or iPad, even below the current minimum iOS, as long as the app is in your Apple Account's purc...
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Finding your purchase history
If you are not sure which account holds your iReal Pro purchase, check your purchase history in the store: App Store and Mac App Store purch...
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Discount
iReal Pro is a low, one-time price, and neither the App Store nor the Google Play Store lets us offer general or loyalty discounts. No disco...
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Gift the app
First, check that the recipient's device meets iReal Pro's minimum requirements. iPhone, iPadOpen iReal Pro in the App Store on your iP...
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Redeem Google code
Follow Google's instructions for redeeming a Play Store code.
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Refund
Where you ask for a refund depends on where you bought iReal Pro. App Store (iPhone, iPad, Mac)Contact Apple Support. We have no access...
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Refund for purchases made directly from us
We offer a 14-day refund period from the date of purchase, for first-time purchases of iReal Pro licenses and one-time in-app purchases boug...
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Amazon AppStore
The Amazon Appstore runs only on Fire devices, so you can buy iReal Pro from Amazon if you have a Fire tablet. It no longer works inside And...
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Compatibility with Chromebooks
iReal Pro is an Android app, so you buy and install it from the Google Play Store on your Chromebook, except on some older models. Google's ...
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Purchases in Russia
Google Play (Android)Google blocks downloads and updates of paid apps in Russia. See Google's announcement. App Store (iPhone, iPad, an...
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Beta testing
Want to see the newest features? Beta builds let you try new and upcoming features before they are released, and what you report back helps ...
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Troubleshooting - I can't purchase In-Apps
Here are the possible solutions:- Make sure you are logged in the App Store with the same account you used to buy the app.- Make sure In-App...
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Troubleshooting - "Could not verify license" error message
You need internet connection the first few times when you open iReal Pro so Google Play can verify your purchase. After a week it will check...
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Troubleshooting - "Could not connect" when activating on Windows
The "could not connect" message does not mean your internet is down. It means iReal Pro cannot reach our licensing server, which is almost a...
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Troubleshooting - Mac clean install
Delete other versions of iReal Pro application completely from your computer. If you can open the app, make a backup of your songs befo...
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Troubleshooting - Your device isn't compatible with this version
Google Play shows "Your device isn't compatible with this version" when your device does not meet the app's requirements. iReal Pro for Andr...
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